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Shipping & returns

Return, Refund and Cancellation Policy

Refund Policy

  • A Refund is applicable if and only if the order has not been dispatched. 
  • The following topic encompasses all the conditions for a refunds, returns and rewards.
  • Refunds will be done only through the Original Mode of Payment within 10 working days, subject to realisation from the concerned bank.
  • An item cannot be returned for a refund if it has already been received by receiver. If there is a valid complaint, we will exchange the item.
  • All transportation charges incurred in returning a defective Product, or any of its component parts, to Vendor for repair or inspection, and the cost of returning them to the Customer must be paid by the Customer.
  • Write an email with a detail of all issues and photographic evidence and send to sales@throttle.club for confirming your return & Refund 
  • Once you get the Return Authentication Number (RAN) from Throttle then only you need to ship it back , No return/Refund will be accepted with RAN 

Damaged Product

In case the receiver receives a product damaged due to shipping it will incur no refund. Any other damages are to be claimed against the product warranty.

Mis-Delivered

If the product has its items missing from its order, the missing items will be dispatched at the earliest.

Non-Delivery

If in any case, if a delivery is missed, the order shall be re-shipped at the earliest.

 

Shipping & Delivery Policy

Throttle is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be sent to registered address of the buyer.

Safe and Secure Shopping

Shopping at Throttle Auto Solutions Pvt. Ltd. is 100% safe.

All Credit card, Debit card , Netbanking , Wallets etc payments on the Throttle platform are processed through secure and trusted payment gateways. The Throttle platform uses latest encryption technology to protect your card information while securely transmitting it to the Banks for processing the payment.

The Throttle platform offers you the highest standards of security currently available on the internet, through the respective payment gateways; so as to ensure that your shopping experience is private, safe and secure.